{
  "actions": [
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      "consequential": false,
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    {
      "consequential": false,
      "description": "Open the public form for requesting a Jüulio walkthrough.",
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    {
      "consequential": false,
      "description": "Open the public form for discussing workflow fit and onboarding.",
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  ],
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      {
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        ],
        "canonicalHumanUrl": "https://juulio.com/agent-knowledge",
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        "publicEvidenceUrls": [
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        ],
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        "publicEvidenceUrls": [
          "https://juulio.com/"
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          "Available detail and permissions depend on the supported workflow."
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          "A payment is complete only when the applicable provider or durable record confirms it."
        ],
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        "ownerRole": "Jüulio Commercial Product Owner",
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          "https://juulio.com/"
        ],
        "qualifiers": [
          "Those systems can remain when they are required for the shop's work."
        ],
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        "statement": "Jüulio does not replace every estimating, accounting, insurance, calibration, dispatch, or other specialized system a shop relies on.",
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      {
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        "ownerRole": "Jüulio Commercial Product Owner",
        "publicEvidenceUrls": [
          "https://juulio.com/"
        ],
        "qualifiers": [
          "Fit depends on the shop's actual workflow and operating needs."
        ],
        "reviewedAt": "2026-07-22",
        "statement": "Jüulio serves independent body, collision, and custom shops.",
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        "topicIds": [
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    ],
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    "summary": "Supported customer and business work around body, collision, and custom-shop jobs.",
    "title": "Body-shop operations"
  }
}
