# Jüulio Agent Knowledge Topic

Locale: en-US
Schema version: 1.0.0
Content version: 2026-07-23
Human page: https://juulio.com/agent-knowledge#customer-intake-and-crm

## Customer intake and CRM

Supported customer records, communication, booking, and follow-up.

### privacy.public-safe-only

Jüulio Agent Knowledge contains only approved public product information.

- Customer data, account-specific guidance, credentials, prompts, source code, infrastructure, and unreleased work are excluded.
- Kind: limitation
- Applies to: general
- Human page: https://juulio.com/privacy
- Review window: 2026-07-22 to 2026-10-20
### workflow.communication-booking

Jüulio supports customer communication, booking or scheduling, and follow-up around supported jobs.

- It does not promise that every handoff is automated.
- Kind: capability
- Applies to: body_shop, auto_glass, custom_shop
- Human page: https://juulio.com/agent-knowledge
- Review window: 2026-07-22 to 2026-10-20
### workflow.customer-and-job

Jüulio connects supported customer records with jobs and repair-order workflows.

- Available detail and permissions depend on the supported workflow.
- Kind: capability
- Applies to: body_shop, auto_glass, custom_shop
- Human page: https://juulio.com/agent-knowledge
- Review window: 2026-07-22 to 2026-10-20