Missing Digits: Dangers and Solutions to Mistakes in Your Shop’s Account Books
By: Arthur Roseberry Accounting in a body shop is never as simple as money in...
You Can Fix the Car. Can You Prove It?
A repair can be done correctly and still become a legal problem years later. A...
The Insurance Company’s Estimate Was Written by an Algorithm
A customer walks in with a clean-looking insurance estimate and assumes the hard part is...
The Repair Your Grandfather Would Recognize, And the One He Wouldn’t
Pull and replace a quarter panel, block and prime the repair area, match and spray...
Teamwork Without the Dreamwork: Why Team Building is Harder for Bodyshops
By: Arthur Roseberry A business only runs well when the whole team works like one....
You’re Still Coming in Every Day. That’s the Problem.
Many family transitions in a collision repair shop stall for the same reason: the founder...
Going Long: Benefits of Downselling Rather Than Upselling in Your Shop
By: Arthur Roseberry In collision repair, getting the most money out of a customer today...
Preparing for Tax Season: Avoiding Pain and Battling Books
By: Arthur Roseberry Tax season is unavoidable, but chaos and stress are not. The old...
