You Have 47 Five-Star Reviews. Why Aren’t You Getting More Calls?
You checked Google Maps, and your collision repair shop has 47 five-star reviews. The competitor...
Keeping Things Clear: The Benefits of Proper Communication
For many businesses, customer communication is limited to handling complaints, resolving difficult situations, or responding...
Comebacks Come From Late Feedback, Not Bad Work
A customer returns for the third time. First visit was orange peel. The second visit...
You and Your Shop: Improving Your Work Through Elevating Yourself
By: Arthur Roseberry Running a successful business is challenging, demanding, and often stressful. For collision...
Stopping the Bleeding: Tips to Reduce the Small Cash Losses
Inefficiencies, lost revenue, and simple mistakes can significantly impact the bottom line of any business....
Why Your $30-an-Hour Lead Tech Still Leaves for a $25 Shop
In the exit interview, the lead technician explains why. A dealer offered $28 an hour....
Building Great Teams: Employee Benefits from Upgraded Management Systems
For any business to serve customers well, the employees doing the work must feel comfortable,...
Why Your Supplements Keep Getting Denied
The Mindset Shift Most Collision Repair Shops Haven’t Made Yet You find hidden damage during...
