Jüulio™ features a sophisticated AI assistant that interacts with visitors on your website, capturing leads effectively. This tutorial will guide you through the process of managing these leads, reviewing interactions, and utilizing the data to enhance your customer engagement strategies.
Accessing Leads from Your Website
- Navigate to the Leads Section: Log into your Jüulio™ account and select the ‘Leads’ section. This area specifically houses information captured by the Jüulio™ AI assistant from your website visitors.
Understanding the Leads Dashboard
- Overview of Leads and Visitors:
- Leads: These are individuals who have interacted with your AI assistant and left contact information such as a phone number, email address, or their name.
- Visitors: Even if a visitor does not leave contact information, their interaction is still logged. This includes viewing what conversations they had with the bot and any other engagement data.
Reviewing Lead Interactions
- View Interaction Details:
- Select a Lead: Click on a specific lead to view detailed information, including the conversation they had with your AI assistant.
- Assess Conversation Quality: Evaluate how well the AI assistant is handling queries and whether it aligns with your customer service objectives.
Managing Lead Information
- Contacting Leads:
- Use Contact Information: Utilize the contact details provided by the leads to reach out via phone or email, aiming to convert them into customers.
- Export Contact Details: If needed, export the contact details for use in other marketing or CRM tools.
Fine-Tuning AI Interactions
- Adjust AI Responses:
- Review Conversations: Regularly review the conversations between leads and the AI assistant to ensure they are accurate and effective.
- Update AI Scripting: Based on your reviews, make necessary adjustments to the AI’s scripting to better serve potential customers and reflect your brand’s voice and values.
Utilizing Visitor Data
- Analyzing Visitor Interactions:
- General Information: Check general data such as visitor location, time of visit, and how they interacted with the website.
- Behavior Insights: Use these insights to understand visitor behavior patterns and tailor your website content or marketing strategies accordingly.
Conclusion
Managing leads from your website using Jüulio™ allows you to harness the power of AI to not only capture essential contact information but also gain valuable insights into visitor interactions. By actively reviewing and refining the way your AI assistant engages with visitors, you can enhance the effectiveness of your online presence and increase conversion rates. This tutorial provides the necessary steps to effectively manage and optimize leads generated from your website, ensuring your business leverages every opportunity for growth and customer engagement.