How COVID Changed Auto Parts Delivery (And Why It Still Matters)
Before COVID: The 2-Day Parts World In 2019, repairs moved fast. A customer dropped off...
Surviving Accounting Acrobatics: Bodyshop Bookkeeping Tips
Accounting and bookkeeping may not be the most exciting part of running a body shop,...
Why Cars Sit in Your Bay Waiting for Parts
A customer’s car has been in your collision shop for nine days. You worked on...
From First Step to Last – Improving your Bodyshop for Customers
At the end of the day, customers are the lifeblood of any business. While this...
Adding to the Team: Attitude vs Skill
Adding new team members to any fast-paced business is a complex task. For collision repair...
Part 2: How to Run Saturday Intake Without Creating Comebacks
Part 1 showed why Saturday repairs drive more comebacks: less support, weaker handoffs, and higher...
Part 1: Why Saturday Repairs Create More Comebacks
You open on Saturdays to improve customer convenience. You do not want to reject Old...
Your Shop on Stage: The Ease and Benefits of a Social Media Presence
In today’s ever-changing market, there are many ways to expand your business’s reach. For collision...
