Your Tech Started a Job You Never Approved
You walk into the bay and see your tech three hours into a repair. You...
The $3,200 Repair You Finished – But Never Got Paid For.
You finished a $3,200 bumper-and-quarter-panel repair two weeks ago. The car is ready. You have...
Why You’re Losing Jobs You Already Won
A customer approves your $4,200 estimate on Monday. By Friday, the car never shows up....
From First Step to Last – Improving your Bodyshop for Customers
At the end of the day, customers are the lifeblood of any business. While this...
Your Shop on Stage: The Ease and Benefits of a Social Media Presence
In today’s ever-changing market, there are many ways to expand your business’s reach. For collision...
Making Payment Less Painful
While receiving payment is essential to every business, collecting payment after a job is completed...
Supporting Customers: For In and Out of the Shop
One of the best ways to turn one-time customers into repeat customers is by building...
Customer Relations: The Small and The Large
When it comes to managing customer relations, every business and industry has its own set...
