The Shop That Looks Professional Before the Customer Even Arrives
The decision to trust a shop often happens before the customer pulls into the lot....
When the Painter Calls in Sick and the Booth Is Booked Solid
When the painter calls in sick on a day your booth is booked back-to-back, the...
Your Estimator Is Your Most Expensive Salesperson
Most collision repair shops track technician efficiency down to the tenth of an hour. Very...
Bringing Methods to Madness: Letting Reality Drive Your Upgrades
As all businesses grow, the processes that once felt simple often become more layered, unruly,...
Customer Connections: Turning Small Talk Into Big Results
The long term success of any business depends heavily on how well it connects with...
Standing Out From The Surf: Combining An Online Presence For Bodyshops
The majority of potential customers in today’s market look online before choosing to shop with...
The Ghost Jobs Eating Your Calendar
When Your Auto Body Shop Looks Full, but Work Isn’t Moving You’ve got 12 cars...
Going Green Isn’t a Luxury. It’s a Survival Move.
Why “Green” Becomes a Survival Move Under Cycle-Time Pressure? In a collision repair shop, the...
