A key part of running a successful business is training and developing employees.
This is especially important for collision repair and body shops, where many repair methods and tools require specialized training or continuous certification to be performed safely. When done correctly, expanding your staff’s skill sets can greatly improve your shop’s bottom line. When done poorly, it can waste the time, money, and energy of your whole team.
When deciding how to provide training or certification, there are two main factors to consider.
Firstis the employee’s own desire for growth and the areas they are interested in developing. For example, a skilled painter may have little interest in learning body repair techniques but may be very interested in expanding their knowledge of car wrapping or hand detailing.
Second, and more importantly, are the specific, current needs of the shop itself. This requires identifying bottlenecks in the repair process and prioritizing training that helps speed up or improve the quality of work in those areas.
By balancing your employees’ goals with the operational needs of your shop, it becomes clear where training efforts should be focused. What is often less clear is how to manage, supervise, and track progress amid the fast-paced daily operations of a collision repair shop.
This is where body shop specialized employee time, task, and activity tracking software can make a real difference.
A modern management system built specifically for collision repair shops can ensure training is completed efficiently while still allowing your team to focus on serving customers, making the entire process far smoother and more beneficial.
